Refund Policy

This Refund Policy explains how refunds work for Deskbell Plus and Deskbell Pro digital plans.

Cancellation

You can cancel a recurring Deskbell subscription at any time from the Subscription section of your Deskbell account. Cancellation stops the next renewal, and your paid access remains available until the end of the current billing period.

Refunds

The current billing period is non-refundable, including unused time or model calls. We do not provide partial-period refunds after a subscription period has started, except where a refund is required by applicable law or a billing error occurred.

How to request a refund

To request a refund permitted under applicable law or to report a billing error, contact support@deskbellai.com with the account email address and relevant order or payment details. We will review the request and reply by email.

Payment providers

Card subscriptions are processed through Creem. Eligible one-time payments may be processed through Waffo Pancake. Refund requests should be sent to Deskbell at support@deskbellai.com.

Contact

Questions about this policy can be sent to support@deskbellai.com.